Booking Procedure:
To secure the reservation a 20% deposit is required within two weeks of the date of confirmation. The balance is payable 2 months prior to arrival in southern Africa. For bookings received within 45 days prior to date of travel full pre-payment is required on confirmation.
Pricing:
Our quotations, information and timetables are made in good faith, and are based on schedules, tariffs, exchange rates, prices and advance information which were current when such quotations were issued by us. These are subject to change without notice in case of devaluation, revaluation, or other circumstances. Any resultant increase or alteration must be accepted by the passenger, notwithstanding that they arose after booking or settlement of the original account.
Cancellation Policy:
If a booking is cancelled, Africapass Travel, trading as Africapass reserves the right to retain the full deposit. If a booking is cancelled less than 45 days prior to departure, Africapass retains the full deposit and in addition cancellation fees will be levied according to each lodge/hotel’s own cancellation policy
Note: This should be clarified with Africapass at the time of confirmation of booking.
Insurance:
We strongly advise that passengers effect adequate insurance cover for cancellation, curtailment and medical expenses.
Passports, visas, vaccinations and inoculations:
The responsibility for the provision of current and valid Passports, Visas, Vaccinations, Inoculations and the like, where required, is that of the client alone. The Company shall not be responsible or liable for any consequence of any nature arising from the client failing to ensure that he has complied with all such requirements.
For every entry into South Africa the visitor is required to have 2 blank pages (next to each other) in his/her passport. Without this, entry will be denied. It is strongly advised that anti-malaria precautions be taken. Please consult your doctor or pharmacist.
The full South African immigration regulations concerning travelling with children are:
Regulation 6: (12)
- Where parents are travelling with a child, such parents must produce an unabridged birth certificate of the child reflecting the particulars of the parents of the child.
- In the case of one parent travelling with a child, he or she must produce an unabridged birth certificate and-
- consent in the form of an affidavit from the other parent registered as a parent on the birth certificate of the child authorizing him or her to enter into or depart from the Republic with the child he or she is travelling with;
- a court order granting full parental responsibilities and rights or legal guardianship in respect of the child, if he or she is the parent or legal guardian of the child; or
- where applicable, a death certificate of the other parent registered as a parent of the child on the birth certificate;
Provided that the Director-General may, where the parents of the child are both deceased and the child is travelling with a relative or another person related to him or her or his or her parents, approve such a person to enter into or depart from the Republic with such a child.
- Where a person is travelling with a child who is not his or her biological child, he or she must produce-
- a copy of the unabridged birth certificate of the child;
- an affidavit from the parents or legal guardian of the child confirming that he or she has permission to travel with the child;
- copies of the identity documents or passports of the parents or legal guardian of the child; and
- the contact details of the parents or legal guardian of the child, Provided that the Director-General may, where the parents of the child are both deceased and the child is travelling with a relative or another person related to him or her or his or her parents, approve such a person to enter into or depart from the Republic with such a child.
- Any unaccompanied minor shall produce to the immigration officer-
- proof of consent from one of or both his or her parents or legal guardian, as the case may be, in the form of a letter or affidavit for the child to travel into or depart from the Republic: Provided that in the case where one parent provides proof of consent, that parent must also provide a copy of a court order issued to him or her in terms of which he or she has been granted full parental responsibilities and rights in respect of the child;
- a letter from the person who is to receive the child in the Republic, containing his or her residential address and contact details in the Republic where the child will be residing;
- a copy of the identity document or valid passport and visa or permanent residence permit of the person who is to receive the child in the Republic; and (iv) the contact details of the parents or legal guardian of the child.
Notes to the above:
- In South Africa, an abridged birth certificate is issued at birth and contains the bare essentials relating to the child. An unabridged birth certificate must be applied for thereafter. This MAY NOT be the case in your country and an unabridged birth certificate may well be what is issued at birth. It must contain the names of both parents.
- There is no clarity as yet from the Department of Home Affairs on whether clients in transit need to bring the required birth certificates. At this stage we are recommending that ALL arriving passengers, including those in transit, fulfil the requirements
- A certified copy of the birth certificate is acceptable
As airlines have been given instruction not to allow clients to board without the necessary documents, please take every opportunity to advise your clients.
Baggage:
Whenever charter flights are used, baggage is restricted to 44lbs (20 kilograms), plus photographic equipment within reason. Luggage should be packed in one soft duffle type bag of your choice. Africapass will not be responsible for the carriage of baggage exceeding this limitation nor for storage in the event of offloading. Africapass will assist in arrangements for onward forwarding or storage of additional baggage or else arrangements can be made through your travel agent, airline or hotel of last departure. Certain charter companies charge an extra seat for clients over 110kg.
Airline Clause:
The carriers concerned are not to be held responsible for any act, omission or event during the time passengers are not aboard the aircraft or conveyance. The passenger ticket in use by the airline concerned when issued shall constitute the sole contract between the airline concerned and the purchaser of these tours and/or the passenger.
Responsibility Clause:
Neither Africapass or any person acting for, through or on behalf of the Company, shall be liable for any loss or damage whatsoever arising from any cause whatsoever and without restricting the generality of the afore-going shall particularly not be responsible for loss or damage arising from any errors or omissions contained in its brochure or other literature, late or non-confirmation or acceptance of bookings, loss or damage caused by delays, sickness, injury or death, whether occasioned by negligence or not. In addition, Africapass shall have the right, at any time at its discretion to cancel any tour or the remainder thereof or make any alteration en route, accommodation, price or details and in the event of any tour being rendered impossible, illegal or inadvisable by weather, avalanches, strikes, war, government or interference or any cause whatsoever. The extra expense incurred as a result thereof shall be the responsibility of the passenger.
The Company may at its own discretion and without liability or cost to itself any time cancel or terminate the passenger’s booking and in particular without limiting the generality of the foregoing, it shall be entitled to do so in the event of the illness or the illegal or incompatible behaviour of the passenger who shall in such circumstance not be entitled to any refund.
The person making any booking will by the making of such booking warrant that he or she has authority to enter into a contract on behalf of the other person included in such a booking and in the event of the failure of any or all of the other persons so included to make payment, the person making the booking shall by his/her signature thereof assume personal liability for the total price of all bookings made by him/her.